Making A Claim After A Dental Injury Or Emergency

When you have the treatment

UDENZ Supplementary Insurance is included in your dental payment plan. This can help you with unexpected dental injuries or dental emergencies, whether you're at home or abroad.

If you have experienced a dental injury and have received eligible dental treatment as a result of this you'll be asked to either:

• Sign a dental insurance claim form by the dentist who has treated you, so that they can claim back the cost of your treatment from us, or;
• Pay the dentist for your treatment at the time of your visit, and retain your receipt so that you can submit a dental claim to us

If you pay for emergency dental treatment it's important to ensure that you receive written documentation of the treatment you receive, on the dental practice's headed paper, and that you have a copy of the dentist's signature.